Handling of personal information

Based on the Personal Information Protection Act, Tsukasa Co., Ltd. (hereinafter referred to as the “Company”) will collect the name, company name, address, telephone number, and e-mail address of customers newly acquired or already held by the Company. We have announced that we will handle such information (hereinafter referred to as “personal information”) in accordance with the following policy.

Our company will use personal information only for the following purposes. If your personal information is to be used for purposes other than those listed below, we will obtain your consent each time.

  1. Information regarding sales activities related to products or services (including new products) handled by our company.
  2. Conducting questionnaire surveys to consider measures related to planning and developing new products or improving customer service.
  3. Performing duties such as shipping products, after-sales service, and providing estimates, responding to inquiries from customers, and sending materials.
  4. Other duties incidental to the above

Provision of personal information to third parties

We manage personal information appropriately and will not provide it to third parties except in the following cases.
However, this excludes cases that fall under the exceptions stipulated in the Personal Information Protection Act.

  1. If we have obtained the customer’s consent in advance.
  2. When outsourcing work to a third party (our group company) within the scope of the purpose of use announced in “1. Purpose of use of personal information” above.
    (However, in this case, we will require the subcontractor to strictly manage personal information and provide appropriate direction and supervision.)

Safety and proper management of personal information

When storing and using personal information, our company will implement appropriate security measures to prevent leakage, loss, destruction or falsification of personal information, as well as unauthorized access. In addition, we will endeavor to keep personal information accurate and up-to-date to the extent necessary to achieve the above “Purpose of Use of Personal Information.”
When a customer sends personal information on this website, we use SSL (Secure SSL) to protect the customer’s personal information in order to prevent unauthorized access from third parties and to ensure the security of the customer’s privacy.
Layer: An industry-standard security feature that encrypts and communicates information over the Internet. If you use an SSL-compliant browser, your personal information will be automatically encrypted and sent/received, and we will strive to ensure its safety.

Disclosure, correction, and deletion of personal information

If we receive a request from a customer to disclose their personal information, we will promptly respond in accordance with the prescribed procedures. If you wish to correct or delete your personal information, please let us know and we will investigate and promptly take the necessary steps to correct or delete it. (In this case, we will assume that the request is from the customer himself/herself. Please note that we will not be able to respond to your request if we cannot confirm your identity.)


Our company complies with related laws and guidelines, including the Personal Information Protection Act, in order to protect the personal information of our customers that we hold. In addition, our company may change this “Handling of Personal Information” as appropriate in response to revisions to relevant laws, guidelines, etc.

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